Out-of-State Investor Resolves Property Management Problems in Austin

Out-of-state investor resolves Austin rental issues with 1836 Property Management.

AUSTIN, TX, UNITED STATES, March 7, 2025 /EINPresswire.com/ -- Managing rental properties from afar can be challenging for real estate investors, especially when local property management companies fail to meet expectations. Dr. Christopher Marrocco, an out-of-state investor, recently faced such a situation when his three rental properties in Austin were poorly managed, resulting in tenant dissatisfaction and property damage.

After receiving multiple complaints from tenants about property upkeep and unresponsiveness, Dr. Christopher Marrocco sought assistance from a local property management firm. The company conducted comprehensive inspections of the properties to assess their condition and address unresolved issues. Unfortunately, due to a lack of transparency from his previous property manager, Dr. Marrocco was unaware of how bad the damage to his properties was.

The Austin-based property management company conducted thorough walkthroughs of all three properties to identify and address issues. They ensured Dr. Marrocco was fully informed about the condition of his properties and what improvements might be necessary.

During the inspections, water damage and mold were discovered at one property—issues hidden by the previous manager. The company worked with tenants to release them from their leases and collaborated with Dr. Marrocco’s insurance provider to resolve the damage. Although repairs took nearly 11 months, the property was successfully restored and returned to the market.

Dr. Marrocco’s other two properties also underwent necessary improvements and maintenance. Following these efforts, tenant satisfaction improved, with many residents renewing their leases under new management.

This case highlights the importance of transparency and reliability in property management partnerships. For investors like Dr. Marrocco, having a dependable local partner can make a significant difference in maintaining property value and tenant satisfaction.

For more information about property management services in Austin, interested parties can contact local property management firms for assistance.

Kayla Gonzales
1836 Property Management
+1 512-994-4323
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